Notation Based on the Act on Specified Commercial Transactions
Seller: TM JAPAN Godogaisha
Person in Charge: Ren Kirishima
Business Address: 3–11 Takenotsuka, Dai Ichi Danchi Building 5, Room 305, Takenotsuka, Adachi City, Tokyo 121-0813, Japan
Telephone Number: 070-8454-0937
Email Address: info@tmjapan-godogaisha.com
Product Prices: All prices include tax and are indicated on each product page.
Shipping fee: as indicated at checkout page.
Bank transfer fees or COD (Cash on Delivery) handling fees, depending on the chosen payment method.
Payment Methods: Credit card, bank transfer, cash on delivery, convenience store payment, PayPay, etc.
Payment Deadline: For bank transfers, please complete payment within 5 days after receiving the order confirmation email.If payment is not confirmed by the deadline, the order may be automatically canceled.
Delivery Schedule: In-stock items will be shipped within 2 business days after payment confirmation.
For pre-order or made-to-order items, please refer to the delivery time indicated on the product page.
Shipping Method: Yamato Transport, Sagawa Express, or Japan Post (depending on the product and region).
Returns, Exchanges, and Cancellations: If a product is defective or damaged during shipping, please contact us within 5 days of delivery. Returns or exchanges due to customer preferences (such as wrong color or size) cannot be accepted.
In the case of defective or incorrect items, we will replace them with a new item or issue a refund at our expense.
Sales Quantity Limitations: Certain limited or in-stock products may be subject to quantity restrictions. Details are listed on each product page.
Privacy Protection: Customer information will be used solely for order fulfillment, shipping, and related communication.
We will not disclose personal information to any third party without consent, except as required by law.
